Professional Background
Gayle Michelle is the sole proprietor of Gayle Michelle Mediates, a mediation service company offering dispute resolution and conflict management. Gayle Michelle effectively mediates to get issues resolved facilitating productive communication and moving parties through negotiation to successful settlement. With over 20 years of experience as a Mediator, Real Estate Broker, Risk Management Coordinator, and Human Resources Professional, hundreds have achieved amicable agreements by working with her signature Rules of Engagement and Strategies to meet specific interests, goals and concerns.
Beyond her private mediation practice, Gayle actively volunteers, assisting juveniles with their conflicts at the Girls Rehabilitation Facility, mediating for community and court ordered mediations for the National Conflict Resolution Center, and providing mediation trainings and presiding as a mediator for The Legal Aid Society of San Diego (LASSD).
Gayle is known for her efficient, friendly, neutral non-judgmental approach and expertise in gaining cooperation with difficult personalities. She is committed to facilitating peaceful discussions for all parties to find the best solutions to their issues of contention. From initial contact through settlement discussions, Gayle impartially navigates difficult conversations and guides parties expeditiously helping individuals, families, businesses, counsel and their clients settle a wide variety of concerns in a cooperative, future-focused problem-solving manner.
Gayle earned her Credential as a Mediator and holds Certificates in Introductory and Advanced Mediation Skills from the National Conflict Resolution Center (NCRC). She completed CA. Western School of Law’s Juvenile Mediation Training Program through the Legal Aid Society and studied at the Real Estate Mediation Center under Peter Robison, a Pepperdine Straus Institute for Dispute Resolution instructor. Gayle holds a Professional Standards Administrator Certification to function in a Professional Standards Ethics Hearing for the California Association of Realtors® (CAR), and attended Professional Standards Committee and Board of Directors trainings for the San Diego Association of Realtors® (SDAR). Gayle received her BS in Business Management from the University of Phoenix.
Gayle Michelle’s training in the field of conflict resolution and mediation covers a wide range of disputes from employment and business to community and family relationship conflicts. Gayle is recognized as a specialist since 2008 for her ability to successfully resolve real estate conflicts.
PROFESSIONAL RESUME
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Present
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Mediation by Gayle Michelle
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Credentialed Mediator / CA Real Estate Broker License: CalBRE # 01410723
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ACTIVE PRACTICE/ACCOMPLISHMENTS
- Specialize in a broad range of real estate, employment, business, community and family disputes.
- Passionate and committed to help individuals, families, small businesses, counsel and their clients get past a wide variety of conflicts in a cooperative problem-solving, future-focused way.
- Provide conflict management, structure and practical guidance to facilitate efficient, productive communication, neutrally moving parties to successful negotiation to settlement.
- Quickly enable peaceful negotiations to end disputes with a style that personable and flexible to circumstances, case fact, personalities, time constraints and desires.
- Dedicated to helping those in conflict achieve resolution using collaborative means to find workable solutions.
- Volunteer mediator to juvenile delinquents and elementary and peer mediation trainer with Legal Aid Society of San Diego (LASSD) and awarded for outstanding service May 1st 2015.
- Community mediator with the National Conflict Resoluiton Center.
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MEDIATION TRAINING
- National Conflict Resolution Center (NCRC): Credentialed, Introductory and Advanced Mediation Skills certificates.
- CA. Western School of Law’s Juvenile Mediation Program , Girl’s Rehabilitation Facility, Legal Aid Society San Diego
- Function in Professional Standards Ethics Hearing Panel, California Association of Realtors® (CAR)
- Professional Standards Administrator Certification, CAR
- Professional Standards Committee and Board of Directors Training, San Diego Association of Realtors
- Real Estate Mediation Center Training, Peter Robison, Pepperdine´s Straus Institute for Dispute Resolution
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May 2008-Nov 2010
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Real Estate Mediation Center (REMC)
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Risk Management Coordinator
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ACCOMPLISHMENTS
- Case Management for Alternative Dispute Resolution (ADR): scheduled arbitrations, mediations, ethics hearings; communicated and selected conflict-free neutrals, mediators, presiding officers, and panelist
- Met challenges progressing 50+ active multi-party cases, detailed files, findings, and committee reports
- Coordinated and participated in real estate mediation trainings
- Shared real estate dispute options, processes, procedures and resources with lawyers, brokers, Realtors®, and clients
- Coordinated Grievance Committee case review, maintained confidentiality, notified parties of findings
- Articles published on: RE Summit, loan packages, and legal communication for struggling borrowers
- Promoted ADR: participated in RE Expo/Summit, housing events, and strategic planning
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2004-2008
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Licensed REAL ESTATE REALTOR®, Sales agent /Loan officer
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Prime Source Realty (AKA, Tibro) San Diego, CA
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ACCOMPLISHMENTS
- Represented, marketed, advertised, negotiated and closed over $7 million in real estate transactions for buyers, borrowers, and sellers, while honoring the Realtor® Code of ethics and client interests
- Cross-managed all transaction phases: prepared presentations and contracts, aligned resources, reviewed documents and counters for accuracy, ensured communication to meet strict deadlines
- Monitored transactions, aligned resources, interfaced with clients, agents, lenders, buyers, sellers, title, appraisers, escrow, lenders, property managers, transaction coordinators, inspectors, etc.
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Jan -Dec 2004
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Human Resources Consultant
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Trilogy HR, San Diego, CA
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ACCOMPLISHMENTS
- Offered outplacement services, helping the unemployed reorganize and execute a successful job search
- Assessed business requirements and provided policy options and legal requirement to small businesses
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2003
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Staff Manager
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The Eastridge Group, San Diego, CA
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ACCOMPLISHMENTS
- Mentored, developed, hired department employees in Las Vegas and San Diego
- Executed sensitive honest communication while remaining compassionate and professional
- Utilized behavioral interviewing techniques to hire appropriate staff
- Collaborated with all levels in organization to determine workable solutions and negotiated settlements
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| 1996-Feb 2001 |
Human Resources Manager/Director Servicing fast growing technology start ups
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Syzygy Technologies, Inc., San Diego, CA Security Clearance
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Preview Systems, Inc., Cupertino, CA
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ACCOMPLISHMENTS
- Aligned with board and executives, managed all HR from incorporation to multi-state expansion
- Facilitated heavy employee relations, due diligence, audits, and restructuring for merger and IPO
- Advised CEO and coached/mentored managers on employment law, team building and strategic planning
- Facilitated formal and informal communication, listened attentively, presented options and gained cooperation
- Led team to goals with collaborative ethics; inspired trust, respect, participation and a sense of fairness
- Provided career orientation on job, policies, benefits, equipment, operations and assessed and advised on career progress
- Informed staff about goals and concerns; responded to grievances and solved or re-directed to resolution
- Delivered stand up presentations for harassment, discrimination, retaliation, cultural awareness and safety
- Conducted pre-hire screenings, interviews, security inquiries, reference checks and attitude surveys
- Developed employee handbook, manager procedures, pay incentives, HR newsletter, resource library, suggestion systems, disciplinary and complaint process, progress reporting, and compensation matrix
- Planned and promoted parties, recognitions, off sites, fundraisers, recreational activities and staff meetings
- Researched, negotiated, designed and implemented effective, appropriate compensation and benefit plans
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1991-1997
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US Marine Corps Reserves (honorable discharge)
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EDUCATION, SEMINARS, CLASSES
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2002 UNIVERSITY OF PHOENIX, SAN DIEGO, CA, all program courses for B.S in Business Management
1995 SAN JOSE STATE UNIVERSITY, SAN JOSE, CA, American Compensation Association Certificates
De ANZA COLLEGE, CUPERTINO, CA, served as Ambassador |
Human Resources and Business Training
| Avoiding Lawsuits |
Employment Law |
Organizational Behavior |
| Benefits Administration |
Employment Practices
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Principles of Accounting / Finance |
Cross Cultural Communication
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Facility Security Officer´s Seminar
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Project Management |
Business Research Applications
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Financial Analysis for Managers
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Quality Management / Productivity |
COBRA, Audits, Lawsuits, HIPAA
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Global Business Strategies
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Quantitative Methods |
Communication Skills for Growth
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Health and Safety Programs
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Selection / Recruitment
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Contemporary Issues in Business
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HR Administration
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Statistics in Business |
Computer & Information Processing
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HR Development/ Management
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The Confirmation Letter |
Contingency Planning
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Issues for Employees on Leave
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Total Compensation Management |
Critical Thinking / Decision Making
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Leadership and Games Workshop
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Trends in Workplace Violence
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Critical Thinking and Ethics
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Marketing / Public Relations
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Understanding Credit |
Customer Service
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Management Practice / Application
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Working Together with Respect |
Developing Training Materials
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Newspapers and Reporting |
Wrongful Discharge
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Disability and Special Needs
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Office Administration |
401(k) Administration |
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Real Estate Training
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| Analyze, Price Rental Properties |
HAFA- Short Sale Process |
Pricing Small Rentals |
| Assist Distressed Military Sellers |
Home Inspections |
Principals of Business Credit |
| Big boys & girls in RE |
Law and Real Estate |
Real Estate Appraisal |
| Buyer Representation Agreements |
Lease Options |
Real Estate Ethics |
| CA. Employer Assisted Housing |
Legal Concerns- Loan Modification |
Real Estate Finance |
| CAR & Local Forms |
Listing or Buying |
Real Estate Office Administration |
| Cash Help 1st Time Buyers |
Loan Basics |
Real Estate Practice / Principals |
| Conquering Contracts |
Local Disclosures for SD Count |
Real Estate Purchase Agreement |
| Credit, Capacity, Collateral |
Managing Rental Housing |
Senior Real Estate Solutions |
| Economics and Real Estate |
Marketing Blueprint Boot Camp |
Short Sales and Foreclosures |
| Environmental Hazards |
Maximize 1031 Exchange |
Tax Records |
| Ethics and Fair Housing |
Mechanic Liens |
The Many Faces of Fraud |
| Foreclosure |
NAR, Code of Ethics |
Understanding Option ARM Loans |
Fraud, Legal & Ethical Minefields
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Preliminary Title 101 |
Good Faith Estimate (GFE) |
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